carolineschnapp
5/3/2011 - 8:45 PM

Order Cancellation Template

Order Cancellation Template

Dear {{ billing_address.name }},

Your order {{ name }} was cancelled {% case cancel_reason %}{% when 'customer' %}at your request.{% when 'inventory' %}because we did not have enough stock to fulfill your order.{% when 'fraud' %}because we suspect it is fraudulent.{% when 'other' %}due to unforseen circumstances.{% endcase %}

{% if financial_status == 'voided' %}Your payment has been voided.{% elsif financial_status == 'credited' %}Your payment has been refunded.{% endif %}

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