MyITGuy
6/25/2025 - 3:27 PM
[Loader.aspx] ComputerDiscoveryMethodTimeout / WebExtensionTimeoutInMilliSecs
WebExtensionTimeoutInMilliSecs
Purpose
Used in Loader.aspx to delay the execution of the loader function, giving the web extension time to load.
Setting
| App Portal Setting Location | App Portal Setting Name | Loader.aspx Variable Name | Default |
|---|---|---|---|
| NA | NA | WebExtensionTimeoutInMilliSecs | 300 |
Outcomes
| Primary computer discovery method | WebExtension Detected | loader function delay (in milliseconds) |
|---|---|---|
| WebExtensions | True | ComputerDiscoveryMethodTimeout * 1000 |
| WebExtensions | False | 1000 |
| NOT WebExtensions | NA | 1000 |
| NOT WebExtensions | NA | 1000 |
ComputerDiscoveryMethodTimeout
Purpose
ONLY USED WHEN WEB EXTENSION IS DETECTED
Used in Loader.aspx to delay the loading of Processor.aspx, giving the web extension time to execute FlexeraAppPortalClient.exe and return data back to the loader function within the Loader.aspx page.
Setting
| App Portal Setting Location | App Portal Setting Name | Loader.aspx Variable Name | Default | Maximum |
|---|---|---|---|---|
| Site Management\Settings\Web Site | WebExtensions Computer discovery timeout (in seconds) | ComputerDiscoveryMethodTimeout | 1 | 5 |
If WebExtensions is selected as the Primary computer discovery method, after this timeout is reached, the Fallback computer discovery method will be used.
Outcomes
| Primary computer discovery method | WebExtension Detected | loader function delay (in milliseconds) | Expected loader function delay (in milliseconds) |
|---|---|---|---|
| WebExtensions | True | 1000[1] | ComputerDiscoveryMethodTimeout * 1000 |
| WebExtensions | False | 1000 | 1000 |
| NOT WebExtensions | NA | 1000 | 1000 |
| NOT WebExtensions | NA | 1000 | 1000 |
Some versions of Flexera App Portal install a Loader.aspx file containing a bug whereas ComputerDiscoveryMethodTimeout is ignored due to a hard-coded 1 second being used. This may cause a race condition whereas the web extension may not have returned results back to the page. This causes the properly functioning web extension to be unusable and causes unnecessarily excessive use of the Fallback computer discovery method. Flexera App Portal Web Extension Constantly Uses Fallback ↩