Vedroid36
4/18/2016 - 3:14 PM

issue_steps.java

2014-04-18
DANY network change issue (connecting to box)
  
STEPS:

1. Start app, go to device Wi-Fi settings, connect to network ZyXEL-U01-01 (router connected to DAny VPN)

2. Go back to app  ->  DVR screen  ->  chose any recording  ->  press Transfer button.

RESULT: pop up dialog appeared “Connecting to box... try later” (first time this message looks pretty logical)
Screenshot: www.awesomescreenshot.com/image/1175770/956058d110f32856b1d5b4e114b37eb1

3. Change device Wi-Fi network to the Home network (box and device are in the same LAN)
4. Retry step #2  (try to transfer recording)

RESULT: same pop up dialog appeared “Connecting to box... try later”


Observation 1:
tried to change device network several times (3-4 times), then press Transfer: same pop up.

Observation 2:
after step #2  ->  connect to Home Wi-Fi network  ->   then back to app to DVR screen  ->  wait about 15-20 minutes (give some time to box to reconnect etc)  ->  try to Transfer recording  ->  RESULT: same pop up

Observation 3:
to fix this Transfering issue i chose valid Wi-Fi network  ->  quit the app (press Back key) and then launched app again  
->  RESULT:  pressing Transfer button leads expected behaviour (video added to Transfer queue)


The End