Erin E Flynn
Now, I have a nice client-intake/project process that goes something like this:
1. Client fills out my request/contact form
2. I send the client an Intro Packet to let them know how I work and what to expect
3. If the client agrees to my process, I send them a link to my call scheduler
4. We have a Skype meeting where I get more info about the project, and turn it into an official quote
5. Client accepts the quote, makes a down-payment on the project and signs the contract
6. I send over a Welcome Packet that outlines my office hours, the project details, number of revisions, cancellation policy, etc.
7. Client sends me whatever I need for the project, and I get started
8. I add everything to a project management system so we’re on the same page at all times
9. Client requests revisions to the project
10. Revisions are made, and project is launched
11. I send a Goodbye Packet with project info, instructions, and a thank you to the client