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Correct Answer 6. Re: Getting error 43 when trying to update Creative Cloud.
 JosiahWallingford Community MemberJosiahWallingford Jul 11, 2014 8:49 AM (in response to pbroderick)
I went through the rounds on this issue with chat support. I will list the steps and also the chat session we had here:
 
Steps:
open activity monitor and close all Adobe related applications
navigate to: /Library/Application support/Adobe
In that directory you will see a folder named OOBE - Rename that folder to OOBEold
Navigate to: MAC HD /Application/Utilities directory
In there you will see a folder called "Adobe Application Manager" - delete it
Download the Adobe Cleaner Tool from here: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proce dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
Open the Cleaner Tool and choose to clean "Creative Cloud" only.
Download and install Creative Cloud again - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

<a href="https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#Uninstall%20the%20Creative%20Cloud%20desktop%20app%20on%20Mac">Adobe Creative Cloud Uninstaller</a>

<a href="http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=4774&fileID=4438">Adobe Application Manger Uninstaller</a>