Tips for improving emotional intelligence
If you don’t feel under attack, your awareness of other people feelings increases because you feel more connected to them.
Emotional intelligence, in this case, is exercised by applying self-regulation and resisting the urge to lash out
Letting a one-time excuse go is allowing them to save face, and it shows good social skills. If the same person keeps on making excuses, it becomes a pattern. Patterns need to be addressed, but do it in private. If the trend continues, you may have to call it out in public to send the message that excuses are not acceptable.
Interacting with people is like a game of chess. Every decision you make and word you say could have different effects and consequences.
Some ways of increasing your awareness:
A total ownership mindset gives you the motivation and awareness necessary to be deliberate in your actions and interactions. It keeps you away from letting things happen accidentally and pushes you to pay attention to details.
Listening is about absorbing and understanding somebody’s message; making connections and anchoring it to other concepts.
The more you become interested in others, the more you can learn about people in general. Your emotional intelligence is proportional to your interest in other people. Additionally, when you become interested in somebody, that interest will be reciprocated, reinforcing your relationship.