GabrielJrdn of GoodNotes Support
1/16/2018 - 9:41 PM

Apple Pencil is not working properly

User reports s/he is having trouble with the Apple Pencil. A couple of standard checks have to be done to figure out if the problem is not related to a defect device (Pencil or iPad). The checks are also part of the suggested article.

Thanks for reaching out and sorry about the issue with the stylus. Could you please try whether the same problems occur in other apps like Apple Notes to make sure it is not an issue with the stylus or your iPad? If it doesn't happen in other apps, please have a look at the instructions in this article to solve it.