cristinafsanz
8/20/2019 - 3:24 PM

How to be Assertive

How to Be Assertive Without Being a Jerk: https://www.quickanddirtytips.com/health-fitness/how-assertive

  • Describe, Express, Assert, and Reinforce:
    • Step #1: Describe the situation, as you see it, in factual and neutral terms.
    • Step #2: Express your feelings.
    • Step #3: Assert your belief, need, or want.
    • Step #4: Reinforce the other person.