Soubhik
12/19/2019 - 2:35 PM

Conditionally Require Description When Case Reason is “Other”

Validates that a custom field called Other Reason contains a value if a case has a Case Reason of “Other.”

1
content_copyfile_download
AND(
    ISPICKVAL(Reason, "Other"),
    ISBLANK(Other_Reason__c)
)