Email to: centralsupport@trilogyed.com
The email should be in this format including the numbered questions with your answers. We will copy and post your request on the Tutor Slack in this format in order to find a tutor that fulfills your specific request. It is important that you let us know whether it is a tutor reassignment or a 1-time, stand-in tutorial request when your tutor is unavailable for the entire week.
Subject: Tutor Reassignment (OR Stand-in Tutorial) Request
1. Who is your currently assigned tutor?:
2. What type of request is this? (specify 1 of the types shown here)
- Tutor reassignment
- 1-time stand-in tutorial session
3. Student’s timezone:
4. Student’s preferred days and times:
5. Student’s current topic request:
6. Reason for this request:
7. Special requests (such as a specific tutor) or comments:
8. If you are requesting to be assigned to a specific tutor, please discuss it with them first to make sure they’re able to take you as a student and then specify here: "We have spoken and this tutor has agreed to be assigned to me."