steven-c of GoodNotes Support
1/15/2018 - 9:08 AM

Reset iCloud by logging out and logging in again

We should suggest this when GoodNotes is stuck loading from iCloud during launch. The library will appear blank without any documents shown, and may crash after a few seconds.

Could you try whether logging out of iCloud in Settings app and logging in again will fix the issue? If it says some data is still syncing with iCloud when you attempt to logout, please wait until they are synced first.